Today we are proud to announce that we have listed another Genesys Cloud Add-On, AniCa, on AppFoundry, the Genesys marketplace.What is AniCa?AniCa is an add-on for your Genesys Cloud application that allows users to make outgoing calls with a custom number (caller ID). Anica is a Chrome browser add-on.The management of the outgoing numbers available for …
Deliberate, together with its partner Genesys, was able to set up a vaccination hotline for Viega at short notice and ready for operation in just 4 days. Together with Deliberate GmbH, Viega introduced a cloud-based contact center solution within a very short time. This serves as a vaccination hotline for Viega’s workforce so that vaccination …
Zurich Insurance honored with Genesys Customer Innovation Award On May 19, 2021, the G-Summit 2021 DACH was successfully held. Interesting presentations and business talks invited to a lively exchange with customers. Towards the end of the event, Genesys presented its annual Customer Service Awards DACH.Deliberate is very proud that one of its customers was one …
Our homepage has got support! With our Deli-Bot we can have a little helper on the homepage – Deli.You can find him on our start page. “Welcome Deli! Would you like to introduce yourself to us?”Hello everyone. As already mentioned my name is Deli. I am an aiaibot and originally from beautiful Switzerland.”So how did you get …
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