AniCa now available on Genesys AppFoundry

June 25

Last updated on June 25, 2021

Today we are proud to announce that we have listed another Genesys Cloud Add-On, AniCa, on AppFoundry, the Genesys marketplace.

What is AniCa?

AniCa is an add-on for your Genesys Cloud application that allows users to make outgoing calls with a custom number (caller ID). Anica is a Chrome browser add-on.

The management of the outgoing numbers available for selection is done directly in the architect of the Genesys Cloud Admin interface.

Another feature: with the integrated "click-to-dial" functionality, numbers can be dialed directly from the Chrome browser without having to copy and paste them additionally. This saves time.

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