June 16, 2022

Automate company knowledge and deliver accurate answers everywhere customers and agents meet in Genesys Cloud.Shelf is a highly awarded, innovative knowledge automation platform designed to help remote workers be more productive and efficient. Used by organizations such as HelloFresh, Gerber Life, and eTraveli, Shelf enables company knowledge to be automatically suggested and delivered directly in

GanzeR Beitrag / Entire Post
June 2, 2022

The mountain called – here comes the echo!

The G-Summit DACH in the virtual Alps last week was an exciting event with interesting information and contributions. For those who could not join us on the mountain, here is a recording of Deliberate’s Business Talks.

...
GanzeR Beitrag / Entire Post
June 1, 2022

Genesys Xperience 2022 – REGISTER NOW!

Xperience 2022 is the two-day virtual customer experience event of the year. Attendees from around the globe will include Genesys customers and prospects, industry visionaries, and market experts ― coming together to share and learn about new strategies for deploying artificial intelligence, innovations in digital and Genesys platform enhancements.

...
GanzeR Beitrag / Entire Post
May 20, 2022

shortyDings & shortyDings +[assist] are both now available for download on the Genesys AppFoundry! >> Take the FREE trial NOW!

...
GanzeR Beitrag / Entire Post