Genesys named a Leader in Contact Center as a Service – and positioned highest in executionDriving long-term value in the contact center requires a solution that provides essential capabilities, flexibility and reliability – and a contact center vendor that can transform your customer experience vision into a reality.The 2023 Gartner® Magic Quadrant™ for CCaaS evaluates …
A buyer’s guide Technology that supports the customer and employee experiences of the future – and the trends that favor its use. Customer expectations are currently rising so fast that companies can’t keep up. Their employees also have more choices when it comes to where – and how – they work.With increasing economic uncertainty and the …
DIALOG! Conference 2023 – Hot Summer Edition! Deliberate and the entire infinit.cx group invites you to DIALOG! on July 06 – 07, 2023. People will tell stories from the field, share experiences and engage in dialogue. Together we will look into the present and future of customer service and successful customer experiences.
...ccw 2023 Congress Fair for Innovative Customer Dialog .
At the infinit.cx group booth, in addition to the group’s experts, the following partners will be represented as sub-exhibitors: Genesys, Parloa and Shelf.
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