Our Genesys Cloud Apps shortsDings and shortyDings +[assist] are now available in version 2.0!
We are pleased to announce that the Genesys Cloud Apps shortsDings and shortsDings +[assist] have been updated to version 2.0.
These apps provide shortcuts in Genesys Cloud CX. With the help of these apps, you can work more efficiently in the contact center by accessing various features and functions with simple keystrokes. In addition, the +[assist] version with voice output enables visually impaired people to work as agents in the contact center by providing audio feedback on keystrokes.
What's new? In version 2.0?