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November 17, 2020, 10 a.m. - 1 p.m. live on Zoom
What do you think: empathy or competence - which is more important to your customers? Put an end to speculation and trust the facts. For the Genesys Cloud TV broadcast on Nov. 17, we asked customers what they find most important in customer service. Find out the answers live on Zoom - as always, starting at 10 am. You can also hear from Paul Hartmann how the manufacturer of medical and care products is setting itself up digitally with a centrally administrable, flexible and contemporary customer service platform from the cloud. You can also look forward to another exciting contribution from us, Deliberate GmbH.
GENESYS CLOUD TV – FAST OR SMART? WHICH IS MORE IMPORTANT TO YOUR CUSTOMERS?