Our Genesys Cloud Apps shortsDings and shortyDings +[assist] are now available in version 2.0!
...October 20, 2023
Archive
October 19, 2023
HUK-Autowelt goes live with Genesys Cloud and benefits
from flexibility, cost efficiency and security.
Our customer HUK-Autowelt successfully went live with its Genesys Cloud solution on August 17. At this point, we would like to thank all those involved in the project for their great cooperation.
...September 4, 2023
Genesys named a Leader in Contact Center as a Service – and positioned highest in executionDriving long-term value in the contact center requires a solution that provides essential capabilities, flexibility and reliability – and a contact center vendor that can transform your customer experience vision into a reality.The 2023 Gartner® Magic Quadrant™ for CCaaS evaluates …
July 28, 2023
A buyer’s guide Technology that supports the customer and employee experiences of the future – and the trends that favor its use. Customer expectations are currently rising so fast that companies can’t keep up. Their employees also have more choices when it comes to where – and how – they work.With increasing economic uncertainty and the …
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