About customer trips that have nothing to do with vacations and service centers that don’t just serve as hotlines. An interview with Markus Lill and Thomas Denk, Managing Directors of Deliberate GmbH.
...March 19, 2024
Archive
January 23, 2024
Increase customer service efficiency and satisfaction thanks to chatbots and AI. Today, your customers expect fast, simple and personalized service – around the clock. How can you meet these expectations without breaking your budget or overwhelming your employees?
...October 20, 2023
Our Genesys Cloud Apps shortsDings and shortyDings +[assist] are now available in version 2.0! Find out about all the new features and improvements!
...October 19, 2023
HUK-Autowelt goes live with Genesys Cloud and benefits
from flexibility, cost efficiency and security.
Our customer HUK-Autowelt successfully went live with its Genesys Cloud solution on August 17. At this point, we would like to thank all those involved in the project for their great cooperation.
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