November 24, 2022

Improve employee satisfaction while eliminating repetitive tasks and reducing costs with integration, automation, bots, and Artificial Intelligence. Learn more in this whitepaper from Genesys.

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November 11, 2022

GENESYS ENABLES YOU TO GET STARTED QUICKLY WITH GENESYS CLOUD CX

Do you want to get started right away with your new contact center from the global market leader Genesys? Then the Quick-Start Package is just right for you!

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October 27, 2022

Delivering great customer experiences is about simplifying and personalizing interactions. Respond to customers faster and more proactively, tailoring each interaction to the customer’s preferences.

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October 21, 2022

Empathy is a must. These days, customers’ nerves are being put under the greatest strain – and not just at boarding gates or on train tracks, but also in the retail sector’s economy of scarcity or in the – sometimes – service desert of the restaurant trade or in endless waiting lines. There’s no way to sugarcoat it.

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