May 7, 2021

Our homepage has got support!  With our Deli-Bot we can have a little helper on the homepage – Deli.You can find him on our start page. “Welcome Deli! Would you like to introduce yourself to us?”Hello everyone. As already mentioned my name is Deli. I am an aiaibot and originally from beautiful Switzerland.”So how did you get

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April 29, 2021

Put an end to digital fatigue : Take a Break! The customer service conference G-Summit for our customers, prospects and partners will be something very special this year: Take a break with us! Create space for creativity, new energies and enjoyment during the breakfast, lunch or happy hour break.We have therefore divided our inspirations for

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March 29, 2021

Deliberate is presenting together with Genesys at this year’s Swiss Customer Service Summit. The annual summit for marketing, sales and service executives, which has been held since 2011, is ready for the next level. The Summit presents best practice customer projects and solutions for marketing, sales and service leaders.Practical presentations on best practice customer projectsPartner Exhibition

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February 18, 2021

Deliberate implements visualIVR based on Genesys Cloud Every customer has had some experience with an IVR – Interactive Voice Response. Mostly in the form of selection menus or queries via the caller is able to make entries on the phone by means of speech (or key dialing). Be it for navigation or authentication, up to

Ganzer Beitrag / entire post