August 18, 2022

Customer Experience WorkshopThis 1.5-day workshop examines existing touchpoints and the resulting potential for improvement in the communication processes with your company’s customers.By analyzing your communication situation, we work with you to develop solutions for optimizing your communication processes, taking into account the criteria of customer satisfaction, cost reduction and increased productivity.You will receive support services

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August 12, 2022

Consolidate your digital service. Expand your digital support. Empower your employees. Optimize your support strategy.Take self-service to the next level.

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August 3, 2022

BUILD ON A SOLID FOUNDATION
Future-proof your contact center with a modern cloud architecture. The Genesys Cloud CX™ platform is designed with tomorrow in mind. Whatever the future brings, Genesys Cloud CX can handle it.

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July 21, 2022

Customer service can make or break a business. So, it’s troubling that many organizations still get it wrong, according to a recent survey1. This infographic shows how artificial intelligence (AI) helps you overcome the key frustrations of surveyed customers and get service right. 54% wanted quicker answers to their questionsGood customer service depends on quickly

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