Forrester calls Genesys a leader with the highest possible score on scalability, strategy performance and nine other criteria.Customer journey orchestration technology enables enterprises to connect data across channels, analyze behavior and orchestrate better experiences to drive loyalty. The Forrester Wave™: Journey Orchestration Platforms, Q2 2022 evaluates 10 vendors on how they deliver these solutions, as …
SUPERCHARGE SUPPORT WITH GENESYS CLOUD CX UND SALESFORCE Integrating contact center software with CRM systems should be fast and easy. Genesys Cloud CX connects to Salesforce seamlessly via a pre-built integration. You get powerful features that work out of the box as well as configuration options so you can customize as needed. Add the all-in-one …
Automate company knowledge and deliver accurate answers everywhere customers and agents meet in Genesys Cloud.Shelf is a highly awarded, innovative knowledge automation platform designed to help remote workers be more productive and efficient. Used by organizations such as HelloFresh, Gerber Life, and eTraveli, Shelf enables company knowledge to be automatically suggested and delivered directly in …
DM im Rollstuhlfechten 2022 in BöblingenAm Pfingstwochenende war die SVB Fechtabteilung zum dritten Mal nach 2006 und 2020 Gastgeberin der Deutschen Meisterschaften der Rollstuhlfechter.Die Deliberate GmbH (offizieller Sponsor) dankt dem SVB für die erstklassige Organisation dieser tollen Meisterschaften und gratuliert allen Gewinnern:innen und allen Teilnehmer:innen für die an diesem Wochenende gezeigten herausragenden Leistungen. Den Heimvorteil …
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