Genesys Cloud & Salesforce – a dynamic duo

July 4

Last updated on July 7, 2022

SUPERCHARGE SUPPORT WITH GENESYS CLOUD CX UND SALESFORCE

Integrating contact center software with CRM systems should be fast and easy. Genesys Cloud CX connects to Salesforce seamlessly via a pre-built integration. You get powerful features that work out of the box as well as configuration options so you can customize as needed.

Add the all-in-one CX solution

Integrate the Genesys Cloud CX™ all-in-one cloud contact center solution into the Salesforce user interface, and start delivering more personalized, empathetic customer experiences at scale.

Streamline business processes

Give your agents all the customer context they need through a unified desktop. Automate routine tasks and workflows to save time, improve data accuracy and create better business results.

Make your CRM integration easy

Eliminate a complicated integration with an entirely cloud-based solution. Our Salesforce integration is simple to set up, manage and maintain — and it allows for limitless customizations.

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