September 7, 2022

We enable you to get started quickly with Genesys Cloud CX.

Do you want to get started right away with your new contact center from the global market leader Genesys? Then Deliberate’s Quick-Start Package is just right for you! You will receive a system that is completely tailored to your needs and ready to use. And all this at a fixed price and with flexible terms! Full transparency and full cost control!

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Ganzer Beitrag / entire post
September 2, 2022

2022 GARTNER® MAGIC QUADRANT™ FOR CONTACT CENTER AS A SERVICEGenesys named a Leader and ranked #1 in 3 out of 5 Critical Capabilities Use Cases.Contact center as a service solutions (CCaaS) enable organizations to meet customers where they are, respond in real time to volume changes and build experiences that drive loyalty.A CX solution relies

Ganzer Beitrag / entire post
September 2, 2022

Begreifen, wie die Wirtschaft funktioniert… so lautet das Motto seit nunmehr 10 Jahren. Bei den Businesswochen findet jeder einen Bereich, der ihn besonders interessiert, über den er sich vertiefend informieren kann.Eine Idee der Businesswochen ist, Gedanken auszutauschen, Menschen zusammenzuführen, Zusammenhänge erkenntlich zu machen.Volker Siegle, Ideengeber und Organisator der BusinesswochenAuch 2022 beteiligt sich die Deliberate GmbH wieder an den

Ganzer Beitrag / entire post
August 18, 2022

Customer Experience WorkshopThis 1.5-day workshop examines existing touchpoints and the resulting potential for improvement in the communication processes with your company’s customers.By analyzing your communication situation, we work with you to develop solutions for optimizing your communication processes, taking into account the criteria of customer satisfaction, cost reduction and increased productivity.You will receive support services

Ganzer Beitrag / entire post