Webinar 10/28/2021 – Thomas Müller (Senior Consultant Deliberate GmbH).
“How to digitize your customer service and secure competitive advantages with the cloud in the short term”.
Digitization is the networking of platforms. It is therefore essential for companies to think about the development of their own customer interface. Whereas customer inquiries used to be answered by telephone, digital channels such as e-mails, chats and messages from social media are becoming increasingly relevant as part of the Internet of Things (IoT).
October 4, 2021
