SCSUM 2021 Review

September 6

Last updated on September 6, 2021

The Swiss Customer Service Summit was successfully held on 27.08.2021

We as Deliberate were solution partners of the very interesting event and are glad that we could do our part to make it a success. We would like to take this opportunity to thank the organisers, the other partners of the summit and the interesting and committed speakers.

Solution Präsentation Deliberate

From the right: Evelyn van Haastert, Wolfram Sproeßer, Dieter Marquardt

Solution Präsentation Deliberate

All photos: André Hengst | Facebook | Instagram

You can download the slides of our presentation as part of the Solution Presentation here again as a PDF:

"Predictive Engagement - how to offer your customers contextual support in real time".

(DE only)

Have we aroused your interest?
We would be happy to advise you on predictive engagement and other topics related to Genesys Cloud.

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