In the Genesys Partner & Friends webinars at the end of January, where Deliberate GmbH presented their applications for Genesys Cloud CX, prizes were raffled among the participants: 2x Kuando busylight for use with our Genesys Cloud CX app blinkyDings plus an Amazon voucher worth 50 €. The prizes went to Malaysia and Switzerland.We took …
Deliberate is a Genesys reseller-, technology- & AppFoundry-Partner and has been in the market for more than 11 years. Our company was founded as a consulting company and has developed into one of the leading cloud contact center experts in Germany and Switzerland. Deliberate has a powerful solution portfolio for implementing a wide range of …
Connecting moments throughout the customer journeyArtificial intelligence (AI) is changing our world. From life-saving medical services to interpersonal connectivity, the many benefits of applied AI are just beginning to be realised. Applying AI helps your business and customers connect, communicate and develop a relationship. With the power of Genesys AI — incorporating data integration, analytics …
Practical guide to MASTERING CHATBOTS Decide if it’s time to add chatbotsWith each new channel, the number of real-time conversations with customers also increases. Forrester predicts that digital customer service interactions will increase by 40 percent overall in 2021. Such growth can seem overwhelming at first, especially if you’re already struggling to provide optimal service …
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