We enable you to get started quickly with Genesys Cloud CX.
Do you want to get started right away with your new contact center from the global market leader Genesys? Then Deliberate's Quick-Start Package is just right for you! You will receive a system that is completely tailored to your needs and ready to use. And all this at a fixed price and with flexible terms! Full transparency and full cost control!
The services in detail:
Up to 15 agents Genesys Cloud 1 (Voice)
Up to 3 queues
Up to 3 Use-Cases
Up to 3 schedules (opening hours, holidays, etc.)
The following services are included (up to 40 hours*2):
Project planning and management by an experienced project manager
Continuous from kick-off to go-live
Design & conception overall/target picture
Workshops to record the requirements on a business and technical level
Network readiness assessment
Connection to the customer's own carrier or session border controller
Basic setup for up to 15 users for inbound telephony
Training package for agents, supervisors and administrators
Deliberate thus enables you to make simple changes such as announcements or calendar control yourself
Preparation and support migration and accompaniment go-live
Documentation of requirements and how they are implemented as part of an implementation specification
Additional support services
Deliberate Support / Care Services
Other license quantities or types
And all that for an
unbeatable package price*1
*1) Plus Genesys Cloud CX license and usage fees.
*2) Services are provided remotely. If on-site deployment
is required,an additional travel fee will be charged.