Today we are happy to announce the relaunch of deliberate.de.Our site is not only more beautiful, but also more informative and targeted.Now you can learn more about Cloud Contact Center, Genesys Cloud and why Deliberate is the right partner for Cloud Contact Center projects.We will inform you regularly on our blog about new developments, experiences …
Another successful Deliberate GmbH customer project.A food producer from southern Germany achieved impressive growth in just a few years: from 4,000 to 24,000 employees.The challenge, however, was that the service infrastructure could no longer keep up with this development. It was too heterogeneous, not scalable enough, too maintenance-intensive and no longer up to date. This …
OUR ADD-ON “BLINKYDINGS” CONFIGURED FOR GENESYS CLOUD IS NOW AVAILABLE IN THE GENESYS APPFOUNDRY!The add-on „blinkyDings“ was further developed by us especially for Genesys Cloud applications. It signals the current Genesys Cloud status of the agent and informs about incoming interactions. This is not only a great advantage for the agent himself, but also for …
From zero to optimal omni-channel customer service in less than 4 weeks.Digitization is advancing faster than ever before – and the insurance industry is no exception. Whereas a few years ago only a few consumers could imagine taking out their insurance completely online, today there is a much greater willingness to do so. But not …
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