Optimize your website using predictive engagement to achieve a significantly higher conversion rate.Good timing is everything. Show your web visitors needed information about a product when they need that information most. And find the right time to switch from bot to real customer agent to interact with the customer in real time. In this way, …
We are pleased to present something very special to you as part of this year’s Böblingen Business Weeks: Our own podcast episode!Topic: Customer service from the cloud – we digitize our customers’ customer service.Content: Thomas Denk, Managing Director of Deliberate GmbH, explains in the approximately 20-minute conversation with Sonja Kavain, Project Manager of the Böblinger …
Deliberate and Genesys support you with checklists and an executive brief for a successful transition from on-premise to cloud.Are you considering moving from an on-premise solution to a cloud-based contact center?Moving to a cloud-based contact center starts with basic decisions about whether this migration will satisfy your customer service needs. Of course, you want to …
Simple technology. Even with difficult customer relationships.Smooth communication with prospects and customers – the Genesys Cloud makes it possible. Designed for every channel, it bundles calls, emails, chats, texts, and messages into a seamless conversation, so your teams can deliver outstanding service to customers. Download 2 pager now as PDF currently only in German language …
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