Our own podcast episode

October 20

Last updated on February 11, 2021

We are pleased to present something very special to you as part of this year's Böblingen Business Weeks: Our own podcast episode!

Topic: Customer service from the cloud - we digitize our customers' customer service.

Content: Thomas Denk, Managing Director of Deliberate GmbH, explains in the approximately 20-minute conversation with Sonja Kavain, Project Manager of the Böblinger Businesswochen, why nothing is more important for companies today than close and sustainable customer loyalty and a high level of customer satisfaction. He shows how medium-sized companies in particular benefit from close customer contact and the further service-oriented opportunities that this offers.

After all: Contact center experts can use cloud solutions to help SMEs offer the best customer service. In this podcast, you can learn about the crucial role played by positive customer experiences and how customer loyalty and customer satisfaction can be digitally strengthened.

currently German language only

We hope you enjoy listening
and are available to answer any questions you may have on the subject of
"Customer Service"
at any time.

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