ARTICLES BY CATEGORY

About customer trips that have nothing to do with vacations and service centers that don’t just serve as hotlines. An interview with Markus Lill and Thomas Denk, Managing Directors of Deliberate GmbH.

Increase customer service efficiency and satisfaction thanks to chatbots and AI. Today, your customers expect fast, simple and personalized service – around the clock. How can you meet these expectations without breaking your budget or overwhelming your employees?