We are proud to present our new app for Genesys Cloud CX- shortyDings The app will be available in two versions shortyDings and shortyDings [assist].The application allows to work with shortcuts (also known as HotKeys) under Genesys Cloud CX and thus enables a more efficient work in the contact center.The definition of the shortcuts for the respective function …
We are proud to announce that we have reached the next level in our partnership with Genesys: Silver Partner.
With a lot of commitment, competence and know-how we have qualified as a Genesys Silver Partner.
CarGarantie Courtage success story – International, multilingual Genesys Cloud project. Download the full story here.
...Journey Mapping: Record the moments that matter most. Read how to offer your customers an optimal journey. Download the e-Book right here!
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