About customer trips that have nothing to do with vacations and service centers that don’t just serve as hotlines. An interview with Markus Lill and Thomas Denk, Managing Directors of Deliberate GmbH.
...March 19, 2024
Archive
January 23, 2024
Increase customer service efficiency and satisfaction thanks to chatbots and AI. Today, your customers expect fast, simple and personalized service – around the clock. How can you meet these expectations without breaking your budget or overwhelming your employees?
...November 17, 2023
Join us at GENESYS G-SUMMIT BENELUX & EASTERN EUROPE 2023 on December 12, 2023 in Amsterdam!
...October 20, 2023
Our Genesys Cloud Apps shortsDings and shortyDings +[assist] are now available in version 2.0! Find out about all the new features and improvements!
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