RELEASE Notes

VERSION HISTORY

What is the current version, what features are new, etc.?

Below is a historical list of all versions and changes:

23.09.2022 shortyDings Version 1.0.6.2 (current release)


Features:

  • Queue activate / de-activate via hotkey feature
  • Toggle hotkeys feature
  • Built-in feature and error reporting and request tool
  • Config backup and restore feature
  • Enhanced logging
  • Enhanced stability
  • Fixed Permission- and License-check

Currently shortyDings cannot answer calls properly.
We provide a few workaround solutions temporarily. Technically, the Genesys API provides us with the ability to answer a call. However, depending on the endpoint used, this is not possible in most cases. Unfortunately, the built-in WebRTC phone cannot be answered via the API. We are working with Genesys on a solution for this....

  • Workaround:
    • Enable the auto-answer feature
    • Use the dingsConnector Chrome Extension V.:2.0.2
01.06.2022 shortyDings Version 1.0.4.1 & dingsConnector (Chrome Extension) Version 3.0.3

Currently shortyDings cannot answer calls properly.
We provide a few workaround solutions temporarily. Technically, the Genesys API provides us with the ability to answer a call. However, depending on the endpoint used, this is not possible in most cases. Unfortunately, the built-in WebRTC phone cannot be answered via the API. We are working with Genesys on a solution for this....

  • Workaround:
    • Enable the auto-answer feature
    • Use the dingsConnector Chrome Extension V.:2.0.2
01.04.2022 - shortyDings & shortyDings +[assist] Version 1.0

First released version - start 01.04.2022

Supported operating systems

  • MS Windows 10, MS Windows 8, MS Windows 7