RELEASE INFO

Version History

What is the current version, what features are new, etc.?

Below is a historical list of all versions and changes:

05.04.2023 - blinkyDings Version 2.2 (current release)

blinkyDings version 2.2

Supported operating systems:

  • MS Windows 11 to 7

Features:

  • Full support for Busylight audio output (8 Ringtones).
  • Offers monitoring and signalling for queues. E.g.: Define alert if a certain queue reaches treshold of calls waiting.
  • Pop-up screen positioning: The pop-up elements can be dragged to another position or to another screen and will automatically saved in configuration.
  • Better guidance and detection: We now display warnings and suggestions when problems are detected (example: incomplete installation, missing permissions).
  • Report problems or feature requests: We now implemented the possibility for users to directly send us a report.
  • Fixed Permission- and License-check
23.09.2022 - blinkyDings Version 2.0.1.6

blinkyDings version 2.0.1.6

Supported operating systems:

  • MS Windows 11 to 7

Features:

  • Fixed Permission- and License-check
01.08.2022 - blinkyDings Version 2.0.0.3

blinkyDings version 2.0.0.3

Supported operating systems:

  • MS Windows 11 to 7

Features:

  • 2.x is a new major version
  • blinkydings.com (backend) is no longer used
  • Clients don't have to be registered anymore, this is now done via permissions in Genesys
  • The connection to the blinkyDings backend is no longer used, there is only the connection to Genesys
  • The central configuration is done via Genesys AppWizard and is stored in a data table
  • Trial and purchase is done via the Genesys AppFoundry
  • Licenses are assigned via permissions in Genesys
  • Combination of rules are now possible (e.g. postprocessing time)
  • The features should be displayed in German and not in English when selecting the German language.
11.11.2020 - blinkyDings Version 1.0

First released version - launch 11.11.2020

Supported operating systems

  • MS Windows 10, MS Windows 8, MS Windows 7

Features:

  • blinkyDings is a client application that extends the notification capabilities of Genesys Cloud
  • Offers signaling for any AgentPresence-State, CallConversation-State and Routing-Status
  • “Require Assistance” feature (with HotKey) to notify and call for help (e.g. from team leader)
  • Offers Visual On-Screen non-intrusive Popup above all windows
  • (Optional) Use of external USB Color LED light – currently supported: busylights by plenom
  • Signaling style for each state can be configured to have individual color and blink behavior
  • All blinkyDings clients are provisioned by central cloud configuration backend
  • Simple registration and configuration via QR-Code from mobile device camera
  • Configuration groups for uniform blink style and behavior