What is the current version, what features are new, etc.?
Below is a historical list of all versions and changes:
blinkyDings version 2.2
Supported operating systems:
- MS Windows 11 to 7
Features:
- Full support for Busylight audio output (8 Ringtones).
- Offers monitoring and signalling for queues. E.g.: Define alert if a certain queue reaches treshold of calls waiting.
- Pop-up screen positioning: The pop-up elements can be dragged to another position or to another screen and will automatically saved in configuration.
- Better guidance and detection: We now display warnings and suggestions when problems are detected (example: incomplete installation, missing permissions).
- Report problems or feature requests: We now implemented the possibility for users to directly send us a report.
- Fixed Permission- and License-check
blinkyDings version 2.0.1.6
Supported operating systems:
- MS Windows 11 to 7
Features:
- Fixed Permission- and License-check
blinkyDings version 2.0.0.3
Supported operating systems:
- MS Windows 11 to 7
Features:
- 2.x is a new major version
- blinkydings.com (backend) is no longer used
- Clients don't have to be registered anymore, this is now done via permissions in Genesys
- The connection to the blinkyDings backend is no longer used, there is only the connection to Genesys
- The central configuration is done via Genesys AppWizard and is stored in a data table
- Trial and purchase is done via the Genesys AppFoundry
- Licenses are assigned via permissions in Genesys
- Combination of rules are now possible (e.g. postprocessing time)
- The features should be displayed in German and not in English when selecting the German language.
First released version - launch 11.11.2020
Supported operating systems
- MS Windows 10, MS Windows 8, MS Windows 7
Features:
- blinkyDings is a client application that extends the notification capabilities of Genesys Cloud
- Offers signaling for any AgentPresence-State, CallConversation-State and Routing-Status
- “Require Assistance” feature (with HotKey) to notify and call for help (e.g. from team leader)
- Offers Visual On-Screen non-intrusive Popup above all windows
- (Optional) Use of external USB Color LED light – currently supported: busylights by plenom
- Signaling style for each state can be configured to have individual color and blink behavior
- All blinkyDings clients are provisioned by central cloud configuration backend
- Simple registration and configuration via QR-Code from mobile device camera
- Configuration groups for uniform blink style and behavior