First released version - start 01.06.2021

Supported operating systems:

• MS Windows 10, MS Windows 8, MS Windows 7

Features:

• Targeted routing of callbacks means time savings, thus employees are relieved and service levels increase
• Can also be used by non-agents (communicate users), which increases efficiency for business users
• Personal extension number does not have to be disclosed, especially helpful for people who do not want to be called directly
• Calls to a group number ensures availability, which leads to higher customer satisfaction
• Preset numbers allow quick and targeted selection from the drop-down menu, eliminating the need for repeated entry
• Simple Chrome browser addon that can be installed directly from the web store
• Built-in "click-to-dial" functionality allows numbers to be dialed directly from the Chrome browser without the need for additional copy and paste. This saves time.