{"id":9258,"date":"2023-01-23T16:19:34","date_gmt":"2023-01-23T15:19:34","guid":{"rendered":"https:\/\/deliberate.de\/?p=9258"},"modified":"2023-01-23T16:21:03","modified_gmt":"2023-01-23T15:21:03","slug":"ccw-2023-february-28-to-march-2","status":"publish","type":"post","link":"https:\/\/deliberate.de\/en\/2023\/01\/23\/ccw-2023-february-28-to-march-2\/","title":{"rendered":"CCW 2023 \u2013 February 28 to March 2"},"content":{"rendered":"

Kongressmesse f\u00fcr innovativen Kundendialog<\/p>\n

\"CCW<\/span><\/p>\n

Am Stand der infinit.cx group<\/a> sind neben den Experten der Gruppe folgende Partner als Unteraussteller vertreten und stellen gemeinsam mit uns ihre L\u00f6sungen vor:<\/p>\n

\/ Genesys<\/a> Cloud CX Plattform (Omnichannel & mehr) mit integrierter Dialogautomatisierung mit Google Dialog Flow und Parloa<\/a> (basiert auf Microsoft Azure Sprachservices)<\/p>\n

\/ Shelf<\/a> \u2013 eine innovative Wissensautomatisierungsplattform mit moderner KI und einer herausragenden Suchfunktion<\/p>\n

Vereinbaren Sie gerne vorab einen Termin mit uns und sichern Sie sich gleichzeitig ein kostenloses Messeticket!<\/strong><\/p>\n

Rahmenprogramm<\/h2>\n

Kulinarische Branchentreffs<\/strong>Sie wollen Menschen aus Ihrer Branche kennenlernen und Erfahrungen austauschen? Das geschieht in gem\u00fctlicher Lounge-Atmosph\u00e4re im Restaurant Priv\u00e9e in der Lobby des Konferenzhotels Estrel. Moderator Kai N\u00f6rtemann f\u00fchrt mit allen anwesenden Branchen-Experten ein offenes Gespr\u00e4ch. F\u00fcr Ihr leibliches Wohl ist gesorgt! Die Branchen & Zeitpunkte f\u00fcr Dienstag 28.2.2023<\/strong> und Mittwoch 1.3.2023<\/strong> finden Sie weiter unten.<\/p>\n

Vortrag Messeforum (Programm<\/a>)<\/strong>Dienstag 28.2.2023 um 10:30 Uhr in Halle 2 &Mittwoch 1.3.2023 um 11 Uhr in Halle 3:<\/em>\u201cNICHT DIGITALISIEREN GEHT NICHT \u2013 bessere Personalisierung und gelungene (!) Automatisierung machen den Unterschied\u201d \u2013 Stefan Gr\u00fcnzner (CEO @ infinit.cx group)<\/p>\n

Teletalk Demoforum (Eventseite<\/a>)<\/strong>Future Customer Service: KI-L\u00f6sungen in der PraxisMulti- & Omnichannel-L\u00f6sungen im Kundendialog<\/p>\n

Kulinarische Branchentreffs @ Priv\u00e9e \u2013 hosted by Genesys & infinit.cx<\/h2>\n\n\n\n\n\n\n\n\n\n
Zeitpunkt<\/strong><\/td>\nBranche<\/strong><\/td>\n<\/tr>\n
Di 9 \u2013 10 Uhr (Breakfast)<\/td>\nBPO<\/td>\n<\/tr>\n
Di 12 \u2013 13 Uhr (Lunch)<\/td>\nMedien<\/td>\n<\/tr>\n
Di 15 \u2013 16 Uhr (Coffee)<\/td>\nBanken<\/td>\n<\/tr>\n
Di 17 \u2013 18 Uhr (Aperitivo)<\/td>\nHandel<\/td>\n<\/tr>\n
Mi 9 \u2013 10 Uhr (Breakfast)<\/td>\nManufacturing<\/td>\n<\/tr>\n
Mi 12 \u2013 13 Uhr (Lunch)<\/td>\nVersicherungen<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Teilnahme nur mit Anmeldung und pers\u00f6nlicher Best\u00e4tigung.<\/p>\n","protected":false},"excerpt":{"rendered":"

ccw 2023 Congress Fair for Innovative Customer Dialog .<\/p>\n

At the infinit.cx group booth, in addition to the group’s experts, the following partners will be represented as sub-exhibitors: Genesys, Parloa and Shelf.<\/p>\n","protected":false},"author":3,"featured_media":9248,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","tve_updated_post":"

\n\t
<\/div>\n\t
\t

Congress trade fair for innovative customer dialog<\/p><\/div>

\"CCW<\/span><\/div>

At the infinit.cx group<\/a> stand, in addition to the group's experts, the following partners will be represented as sub-exhibitors and will present their solutions together with us:<\/p>

\/ Genesys<\/a> Cloud CX Platform (Omnichannel & more) with integrated dialog automation with Google Dialog Flow and Parloa <\/a>(based on Microsoft Azure voice services).<\/p>

\/ Shelf<\/a> - an innovative knowledge automation platform with modern AI and an outstanding search function.<\/p>

Feel free to make an appointment with us in advance and secure a free exhibition ticket at the same time!<\/strong><\/p><\/div>

\n\t
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Supporting program<\/h2>

Culinary branch meetings<\/strong>
You want to meet people from your industry and exchange experiences? This happens in a comfortable lounge atmosphere in the restaurant Priv\u00e9e in the lobby of the conference hotel Estrel. Moderator Kai N\u00f6rtemann will lead an open discussion with all industry experts present. Your physical well-being will be taken care of! The industries & times for Tuesday 2\/28\/2023<\/strong> and Wednesday 3\/1\/2023<\/strong> can be found below.<\/p>

Presentation Exhibition Forum (Program<\/a>)<\/strong>
<\/strong>Tuesday 28.2.2023 at 10:30 a.m. in Hall 2 &
Wednesday 1.3.2023 at 11 a.m. in Hall 3:
\"DON'T DIGITALIZE - better personalization and successful (!) automation make the difference\" - Stefan Gr\u00fcnzner (CEO @ infinit.cx group).<\/p>

Teletalk Demoforum (event page<\/a>)
<\/strong>Future Customer Service: AI solutions in practice
Multi- & Omnichannel solutions in customer dialogue<\/p>

Culinary branch meetings<\/strong> @ Priv\u00e9e \u2013 hosted by Genesys & infinit.cx<\/h2>
Time<\/strong><\/td>Branch<\/strong><\/td><\/tr>
Tue 9 - 10 am (Breakfast) BPO
<\/td>		BPO<\/td><\/tr>
Tue 12 - 13 h (Lunch) Media
<\/td>		Media<\/td><\/tr>
Tue 15 - 16 h (Coffee)
<\/td>		Banks<\/td><\/tr>
Tue 5 - 6 pm (Aperitivo)
<\/td>		Trade<\/td><\/tr>
Wed 9 - 10 a.m. (Breakfast) <\/td>Manufacturing<\/td><\/tr>
Wed 12 - 13 h (Lunch) <\/td>Insurance
<\/td><\/tr><\/tbody><\/table>

Participation only with registration and personal confirmation.<\/p><\/div>

\n\t
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