{"id":8315,"date":"2022-09-21T08:00:46","date_gmt":"2022-09-21T06:00:46","guid":{"rendered":"https:\/\/deliberate.de\/?p=8315"},"modified":"2022-09-26T14:55:07","modified_gmt":"2022-09-26T12:55:07","slug":"press-release-september-2022","status":"publish","type":"post","link":"https:\/\/deliberate.de\/en\/2022\/09\/21\/press-release-september-2022\/","title":{"rendered":"Press Release September 2022"},"content":{"rendered":"<p style=\"\">Deliberate becomes part of CX specialist infinit.cx Group and strengthens its offering to medium-sized businesses<\/p>\n<p style=\"text-align: justify;\">Munich, September 21, 2022 &#8211; <strong>The B\u00f6blingen-based consultant and system integrator for customer experience solutions will thus have access to the infinit.cx Group&#8217;s portfolio, operating model and delivery capacity. This sharpens Deliberate&#8217;s profile as a competent partner for SMEs in the DACH market and is part of the Munich-based group&#8217;s growth strategy for Europe.<\/strong><\/p>\n<p style=\"text-align: justify;\">Like Deliberate, the infinit.cx Group is a consultant and system integrator for customer experience solutions and a Gold Partner of the software manufacturer Genesys &#8211; with a focus on enterprise companies such as Deutsche Telekom AG, E.ON and KfW. Futurelab GmbH, a strategy consultancy for customer experience, is part of the group, as is the Swiss system house Customer Interaction Solutions AG. The new constellation puts the infinit.cx Group as a whole in a position to provide differentiated and scalable support to enterprise and medium-sized customers &#8211; from CX strategy consulting to implementation.<\/p>\n<p style=\"text-align: justify;\">&#8220;As part of the infinit.cx Group, we are an even more valuable partner for our customers. No one has more Genesys experts on board in the DACH region than we do!&#8221; enthuses Markus Lill, Managing Director of Deliberate GmbH. This provides stability in difficult times, in a rapidly changing market environment &#8211; for customers and our partners, adds the second Managing Director, Thomas Denk.<\/p>\n<p style=\"text-align: justify;\">&#8220;We are pleased to be able to expand our team with the very experienced colleagues from Deliberate&#8221; says Stefan Gr\u00fcnzner, CEO of infinit.cx Group. The companies are united by the same vision: to position more companies in DACH and beyond with consulting and innovative solutions in a customer-centric and thus future-proof manner.<\/p>\n<p style=\"\"><strong>About Deliberate<\/strong><\/p>\n<p style=\"\">DELIBERATE &#8211; WELL CONSIDERED, WELL THOUGHT OUT<\/p>\n<p style=\"text-align: justify;\">Our company was founded as a consulting firm and has evolved into one of the leading cloud contact center experts in Germany and Switzerland. Deliberate is a Genesys Resell, Technology and AppFoundry partner and has been in the market for more than 11 years. Deliberate has a powerful solution portfolio for implementing a wide range of customer requirements. Our own software products also create added value for users and customers in the industry environment.<\/p>\n<ul>\n<li style=\"\">\u2022We offer one of the most innovative contact center solutions specifically for mid-sized companies.<\/li>\n<li style=\"\">We understand the requirements of the market and technology as a generalist, as well as in detail.<\/li>\n<li style=\"\">We know what is possible today, what is coming tomorrow and how you can benefit from it.<\/li>\n<\/ul>\n<p style=\"\"><strong>Press Contact:<\/strong><\/p>\n<p style=\"\">Markus Lill<\/p>\n<p style=\"\">info@deliberate.de<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRESS RELEASE<\/p>\n<p>Deliberate becomes part of CX specialist infinit.cx Group and strengthens its offering to medium-sized businesses.<\/p>\n","protected":false},"author":3,"featured_media":8347,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53,25],"tags":[],"class_list":["post-8315","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release","category-uncategorized","post-wrapper","thrv_wrapper"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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