{"id":7539,"date":"2022-07-07T12:38:05","date_gmt":"2022-07-07T10:38:05","guid":{"rendered":"https:\/\/deliberate.de\/?p=7539"},"modified":"2022-07-07T12:45:26","modified_gmt":"2022-07-07T10:45:26","slug":"the-forrester-wave-customer-journey-orchestration-q2-2022","status":"publish","type":"post","link":"https:\/\/deliberate.de\/en\/2022\/07\/07\/the-forrester-wave-customer-journey-orchestration-q2-2022\/","title":{"rendered":"THE FORRESTER WAVE\u2122: CUSTOMER JOURNEY ORCHESTRATION, Q2 2022"},"content":{"rendered":"<p style=\"\"><strong>Forrester calls Genesys a leader with the highest possible score on scalability, strategy performance and nine other criteria.<\/strong><\/p>\n<p style=\"\">Customer journey orchestration technology enables enterprises to connect data across channels, analyze behavior and orchestrate better experiences to drive loyalty.<\/p>\n<p>The Forrester Wave\u2122: Journey Orchestration Platforms, Q2 2022 evaluates 10 vendors on how they deliver these solutions, as well as their ability to scale to meet business needs, integrations and overall performance \u2014 all to help you make the right choice.<\/p>\n<p>Get the full report to learn why <strong>Genesys<\/strong> is positioned as a <strong>Leader in Customer Journey Orchestration<\/strong> with solutions for businesses of all sizes and industries. You\u2019ll get:&nbsp;<\/p>\n<ul>\n<li>An independent analysis of customer journey orchestration providers&nbsp;<\/li>\n<li>Key customer journey market trends<\/li>\n<li>Insights on what to look for in a journey orchestration solution<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Forrester calls Genesys a leader with the highest possible score on scalability, strategy performance and nine other criteria. Customer journey orchestration technology enables enterprises to connect data across channels, analyze behavior and orchestrate better experiences to drive loyalty. The Forrester Wave\u2122: Journey Orchestration Platforms, Q2 2022 evaluates 10 vendors on how they deliver these solutions, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":7555,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35,25],"tags":[],"class_list":["post-7539","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-professional-article","category-uncategorized","post-wrapper","thrv_wrapper"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Deliberate GmbH - THE FORRESTER WAVE\u2122: CUSTOMER JOURNEY ORCHESTRATION, Q2 2022<\/title>\n<meta name=\"description\" content=\"Forrester names Genesys a leader with the highest scores possible in the criteria of scalability, strategy performance, and nine other criteria.\" 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