{"id":4552,"date":"2021-06-28T10:00:00","date_gmt":"2021-06-28T08:00:00","guid":{"rendered":"https:\/\/deliberate.de\/?p=4552"},"modified":"2021-06-28T10:48:51","modified_gmt":"2021-06-28T08:48:51","slug":"swiss-customer-service-summit-2021","status":"publish","type":"post","link":"https:\/\/deliberate.de\/en\/2021\/06\/28\/swiss-customer-service-summit-2021\/","title":{"rendered":"Swiss Customer Service Summit 2021"},"content":{"rendered":"

Deliberate pr\u00e4sentiert sich zusammen mit Genesys auf dem diesj\u00e4hrigen Swiss Customer Service Summit.<\/strong><\/p>\n

Der seit 2011 j\u00e4hrlich stattfindende Summit f\u00fcr F\u00fchrungskr\u00e4fte aus Marketing, Sales und Service ist bereit f\u00fcrs n\u00e4chste Level. Der Summit pr\u00e4sentiert Best Practice Kundenprojekte und Solutions f\u00fcr Marketing, Sales und Service Leader.<\/p>\n

Praxisvortr\u00e4ge zu Best Practice Kundenprojekten<\/p>\n

Partner Exhibition Hall mit State-of-the-Art Solutions<\/p>\n

Speaker Corner mit Referaten der Partner<\/p>\n

Branchenexperten und Vernetzung in der Community<\/p>\n

Get-together \/ Networking Party<\/p>\n

Terminverschiebung bedingt durch Corona (03.06.2021 wurde verlegt)<\/p>\n

27. August 2021<\/strong><\/p>\n

10 – 17 Uhr mit anschliessender Networking Party<\/p>\n

Samsung Hall, Z\u00fcrich<\/p>\n

9:00 – 10:00 Uhr Registrierung & Begr\u00fcssungskaffee<\/p>\n

10:00 \u2013 12:00 Uhr Praxisreferate<\/p>\n

ab 12:00 Uhr Stehlunch<\/p>\n

12:00 \u2013 15:30 Uhr Solution Pr\u00e4sentationen15:00 Uhr  Deliberate \/ Genesys<\/span>Predictive Engagement<\/span><\/strong>– so bieten Sie Ihren Kunden kontextbezogene Unterst\u00fctzung in Echtzeit an<\/span><\/p>\n

15:30 \u2013 16:30 Uhr Praxisreferate<\/p>\n

Ab 16:30 Uhr Networking Ap\u00e9ro Riche<\/p>\n

sowie alle Informationen zum Event einsehen auf https:\/\/scsum.ch\/<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Deliberate pr\u00e4sentiert sich zusammen mit Genesys auf dem diesj\u00e4hrigen Swiss Customer Service Summit. Der seit 2011 j\u00e4hrlich stattfindende Summit f\u00fcr F\u00fchrungskr\u00e4fte aus Marketing, Sales und Service ist bereit f\u00fcrs n\u00e4chste Level. Der Summit pr\u00e4sentiert Best Practice Kundenprojekte und Solutions f\u00fcr Marketing, Sales und Service Leader. Praxisvortr\u00e4ge zu Best Practice Kundenprojekten Partner Exhibition Hall mit State-of-the-Art […]<\/p>\n","protected":false},"author":1,"featured_media":4560,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","tve_updated_post":"

\n\t
<\/div>\n\t

Deliberate is presenting together with Genesys at this year's Swiss Customer Service Summit.<\/strong><\/p>

The annual summit for marketing, sales and service executives, which has been held since 2011, is ready for the next level. The Summit presents best practice customer projects and solutions for marketing, sales and service leaders.<\/p><\/div>

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Practical presentations on best practice customer projects<\/p><\/div><\/div><\/div><\/div><\/div>

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Partner Exhibition Hall with state-of-the-art solutions<\/p><\/div><\/div><\/div><\/div><\/div>

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Speaker Corner with presentations by partners<\/p><\/div><\/div><\/div><\/div><\/div>

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Branch experts and networking in the community<\/p><\/div><\/div><\/div><\/div><\/div>

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Get-together \/ Networking Party<\/p><\/div><\/div><\/div><\/div><\/div>

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\t

Date shift due to Corona (03.06.2021 was moved)<\/strong><\/em><\/p><\/div><\/div><\/div><\/div><\/div>

27. August 2021<\/strong><\/p>

10 a.m. - 5 p.m. followed by a networking party<\/p>

Samsung Hall, Z\u00fcrich<\/p><\/div>

<\/path><\/svg><\/div><\/div><\/div>

9:00 - 10:00 Registration & Welcome Coffee<\/p><\/div><\/div><\/div><\/div><\/div>

<\/path><\/svg><\/div><\/div><\/div>

10:00 Opening of the Partner Exhibition<\/p><\/div><\/div><\/div><\/div><\/div>

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10:00 - 12:00 Practice Papers
<\/p><\/div><\/div><\/div><\/div><\/div>

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from 12 o'clock Stand-up lunch<\/p><\/div><\/div><\/div><\/div><\/div>

<\/path><\/svg><\/div><\/div><\/div>

13:30 - 15:30 Solution Presentations<\/p>

15:00 Uhr  Deliberate \/ Genesys
<\/span>Predictive Engagement
<\/span><\/strong>- how to offer real-time contextual support to your customers<\/span><\/p><\/div><\/div><\/div><\/div><\/div>

<\/path><\/svg><\/div><\/div><\/div>

15:30 - 16:30 Practice Papers<\/p><\/div><\/div><\/div><\/div><\/div>

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16:00 - 17:00 Customer practice presentations (part 2)<\/p><\/div><\/div><\/div><\/div><\/div>

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from 16:30 Networking Ap\u00e9ro Riche<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>

\n\t
<\/div>\n\t
\n\t
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as well as view all information about the event on https:\/\/scsum.ch\/<\/em><\/p><\/div><\/div><\/div>\n<\/div>","tve_custom_css":"@media (min-width: 300px){[data-css=\"tve-u-17895175d30\"] { font-size: 24px; margin-left: auto; margin-right: auto; --tcb-local-color-icon:rgb(243, 7, 64); --tcb-local-color-var:rgb(243, 7, 64); --tve-icon-size:24px; width: 24px; height: 24px; margin-top: 0px !important; margin-bottom: 0px !important; }[data-css=\"tve-u-17895175d32\"] { max-width: 5.4%; }[data-css=\"tve-u-17895175d33\"] { max-width: 94.5981%; }[data-css=\"tve-u-17895175d34\"] { margin-bottom: 0px !important; margin-top: 0px !important; }:not(#tve) [data-css=\"tve-u-17895175d30\"] > :first-child { color: rgb(243, 7, 64); --tve-applied-color:rgb(243, 7, 64); }:not(#tve) [data-css=\"tve-u-17895175d35\"] { padding-bottom: 0px !important; margin-bottom: 0px !important; }[data-css=\"tve-u-17895175d36\"] { padding-bottom: 4px !important; padding-top: 0px !important; 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