{"id":3382,"date":"2020-07-26T17:48:50","date_gmt":"2020-07-26T15:48:50","guid":{"rendered":"https:\/\/deliberate.de\/2020\/07\/26\/beitrag-neu-03\/"},"modified":"2021-02-19T13:11:53","modified_gmt":"2021-02-19T12:11:53","slug":"beitrag-neu-03","status":"publish","type":"post","link":"https:\/\/deliberate.de\/en\/2020\/07\/26\/beitrag-neu-03\/","title":{"rendered":"Genesys Cloud &#8211; all-in-one solution for contact centers"},"content":{"rendered":"<p style=\"\"><strong><span style=\"font-size: 18px;\">Einfache Technologie. Selbst bei schwierigen Kundenbeziehungen. <\/span><\/strong><\/p>\n<p>Eine reibungslose Kommunikation mit Interessenten und Kunden \u2013 die Genesys Cloud macht\u2019s m\u00f6glich. Die f\u00fcr jeden Kanal konzipierte L\u00f6sung b\u00fcndelt Anrufe, Emails, Chats, Texte und Nachrichten zu einer nahtlosen Konversation, sodass Ihre Teams den Kunden einen herausragenden Service k\u00f6nnen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Einfache Technologie. Selbst bei schwierigen Kundenbeziehungen. Eine reibungslose Kommunikation mit Interessenten und Kunden \u2013 die Genesys Cloud macht\u2019s m\u00f6glich. Die f\u00fcr jeden Kanal konzipierte L\u00f6sung b\u00fcndelt Anrufe, Emails, Chats, Texte und Nachrichten zu einer nahtlosen Konversation, sodass Ihre Teams den Kunden einen herausragenden Service k\u00f6nnen.<\/p>\n","protected":false},"author":1,"featured_media":2465,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","tve_updated_post":"<div class=\"thrv_wrapper thrv_text_element\">\t<p data-css=\"tve-u-177508221c1\" style=\"\"><strong><span data-css=\"tve-u-177508221c9\">Simple technology. Even with difficult customer relationships.<br><\/span><\/strong><span style=\"color: var(--tcb-skin-color-5);\" data-css=\"tve-u-17750845dde\"><span data-css=\"tve-u-177508221c9\"><br>Smooth communication with prospects and customers - the Genesys Cloud makes it possible. Designed for every channel, it bundles calls, emails, chats, texts, and messages into a seamless conversation, so your teams can deliver outstanding service to customers<\/span><\/span><strong><span data-css=\"tve-u-177508221c9\">.<\/span><\/strong><\/p><\/div><div class=\"thrv_wrapper thrv-button thrv-button-v2 tcb-local-vars-root tcb-with-icon\" data-css=\"tve-u-17750827bdf\" style=\"\"><div class=\"thrive-colors-palette-config\" style=\"display: none !important\">__CONFIG_colors_palette__{\"active_palette\":0,\"config\":{\"colors\":{\"62516\":{\"name\":\"Main Accent\",\"parent\":-1}},\"gradients\":[]},\"palettes\":[{\"name\":\"Default Palette\",\"value\":{\"colors\":{\"62516\":{\"val\":\"var(--tcb-color-2)\"}},\"gradients\":[]}}]}__CONFIG_colors_palette__<\/div>\n\t\n\t<a href=\"https:\/\/deliberate.de\/wp-content\/uploads\/2020\/12\/Genesys-Cloud-2Pager-Deliberate-branded-DE.pdf\" class=\"tcb-button-link tcb-plain-text\" target=\"_blank\"><span class=\"tcb-button-icon\">\n\t<div class=\"thrv_wrapper thrv_icon tve_no_drag tve_no_icons tcb-icon-inherit-style tcb-local-vars-root tcb-icon-display\" data-css=\"tve-u-17750831b0a\" style=\"\"><svg class=\"tcb-icon\" viewBox=\"0 0 384 512\" data-id=\"icon-file-pdf-outlined\" data-name=\"\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg><\/div>\n<\/span>\n\n\t\t<span class=\"tcb-button-texts\"><span class=\"tcb-button-text thrv-inline-text\" data-css=\"tve-u-177508288fb\">Download 2 pager now as PDF<\/span><\/span>\n\t<\/a>\n<\/div><div class=\"thrv_wrapper thrv_text_element\"><p style=\"text-align: center;\" data-css=\"tve-u-1775083bcf7\"><em>currently only in German language available<\/em><\/p><\/div>","tve_custom_css":"@media (min-width: 300px){:not(#tve) [data-css=\"tve-u-177508221c1\"] { color: var(--tcb-color-4) !important; 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