{"id":4979,"date":"2021-06-15T11:59:05","date_gmt":"2021-06-15T09:59:05","guid":{"rendered":"https:\/\/deliberate.de\/anica-service-versprechen\/"},"modified":"2024-11-22T17:03:42","modified_gmt":"2024-11-22T16:03:42","slug":"anica-service-commitment","status":"publish","type":"page","link":"https:\/\/deliberate.de\/en\/anica-service-commitment\/","title":{"rendered":"AniCa Service Commitment"},"content":{"rendered":"<p><strong><span style=\"font-size: 24px; color: var(--tcb-color-0);\">A<\/span><span style=\"font-size: 24px; color: var(--tcb-color-1);\">ni<\/span><\/strong><span style=\"color: var(--tcb-skin-color-0);\"><span style=\"font-size: 24px;\">Ca<\/span><\/span><strong><span style=\"font-size: 24px;\"> Service Promise<\/span><\/strong><\/p>\n<p>We care about your usage. Deliberate will provide<strong><span style=\"color: var(--tcb-color-1);\">&nbsp;<\/span><\/strong><span style=\"color: var(--tcb-color-0);\"><strong>A<\/strong><\/span><span style=\"color: var(--tcb-color-1);\"><strong>ni<\/strong><\/span><span style=\"color: var(--tcb-skin-color-0);\">Ca<\/span> without any limitations to the extent possible, relying on Genesys Cloud service availability (<a href=\"https:\/\/help.mypurecloud.com\/articles\/service-level-agreements\/\" target=\"_blank\" style=\"outline: none;\">Genesys Cloud Service Level Agreement &#8211; Genesys Cloud Resource Center<\/a>).<\/p>\n<p>Deliberate shall endeavor to minimize any disruptions due to maintenance work and service interruptions. Unavailability due to external circumstances beyond Deliberate&#8217;s control is excluded.Our <span><strong>A<\/strong><\/span><span><strong>ni<\/strong><\/span><span>Ca<\/span> Service Promise. Service &amp; Support for the Genesys Cloud Add-On <span><strong>A<\/strong><\/span><span><strong>ni<\/strong><\/span><span>Ca<\/span>. FAQs, support requests, release info, etc.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AniCa Service Promise We care about your usage. Deliberate will provide&nbsp;AniCa without any limitations to the extent possible, relying on Genesys Cloud service availability (Genesys Cloud Service Level Agreement &#8211; Genesys Cloud Resource Center). Deliberate shall endeavor to minimize any disruptions due to maintenance work and service interruptions. Unavailability due to external circumstances beyond Deliberate&#8217;s [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4979","page","type-page","status-publish","hentry","post-wrapper","thrv_wrapper"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Deliberate GmbH - AniCa Service Commitment<\/title>\n<meta name=\"description\" content=\"Our AniCa Service Promise. Service &amp; Support for the Genesys Cloud Add-On AniCa. 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