Deliberate is the contact center expert for medium-sized businesses. We are passionate about developing solutions that make our customers measurably more successful. To achieve this, we bring together the best technology and the best minds. Grow with us and support us in leading our customers into a successful future in terms of customer experience and contact center. For our team we are looking for the next possible date a
PRE-SALES CONSULTANT CLOUD CONTACT CENTER (F/M/D)
We are Deliberate:
We are an owner-managed company with a family culture
We enjoy working as a team on challenging projects and participate in regular team events
We have flat hierarchies and short decision-making paths - so everyone can quickly take on a lot of responsibility with us
Your tasks:
You are the contact person for our customers in the pre-sales phase and advise them on the topics of customer experience, contact centers and voice
You develop customized solution concepts and present them to the customer
You accompany customer projects from conception to successful implementation
You support the further development of our own software products
You work closely with the sales team and support them in identifying new business opportunities
You keep your finger on the pulse and actively follow technological trends and innovations in order to always be able to offer our customers the latest solutions
Your profile:
You have a degree in technical studies or a comparable education in the IT field
You have sound experience in the area of pre-sales consulting or have experience in the planning and implementation of technical projects
Ideally, you have expert knowledge in the cloud, Saas, voice, contact center or automation environment
You have a strong technical understanding and can present complex technological concepts in an understandable way
You have strong communication skills and are convincing when advising customers and have a good feel for the needs of the customer
You have a high degree of independence and initiative and enjoy working in a dynamic environment
We also offer you:
We will make you fit right from the start: A good induction, training courses as well as qualifications for your personal development. As part of our team, you will have the opportunity to expand your know-how in an exciting and dynamic environment and to deepen your experience in the contact center sector.
Do you want flexible working hours and home office options? With pleasure - we offer you flexible conditions for your work-life-balance
We provide you with modern work equipment
Thanks to our central location in Böblingen as well as in Munich, we can be reached quickly and easily by car as well as by suburban train.
You will receive free drinks, coffee & tea as well as a healthy fruit basket every week.
A balance is important to you? We see it the same way - that's why everyone gets 30 days of annual vacation.
Are you interested?