CarGarantie Courtage success story – International, multilingual Genesys Cloud project. Download the full story here.
...Journey Mapping: Record the moments that matter most. Read how to offer your customers an optimal journey. Download the e-Book right here!
...With displayDings, the next in-house development from Deliberate is available on Genesys | AppFoundry. displayDings is a highly customizable out-of-the-box package for various metrics and statistics, in real time. All these statistics can be displayed browser-based on a PC, on a wallboard or even on a mobile device.
...FIVE STEPS to master digital customer engagement.
Whether you want to add new digital channels or get the most from channels you’ve already deployed, this ebook details five steps you can take on your journey to master digital engagement.
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