December 22, 2021

CarGarantie Courtage success story – International, multilingual Genesys Cloud project. Download the full story here.

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GanzeR Beitrag / Entire Post
December 17, 2021

Journey Mapping: Record the moments that matter most. Read how to offer your customers an optimal journey. Download the e-Book right here!

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December 13, 2021

With displayDings, the next in-house development from Deliberate is available on Genesys | AppFoundry. displayDings is a highly customizable out-of-the-box package for various metrics and statistics, in real time. All these statistics can be displayed browser-based on a PC, on a wallboard or even on a mobile device.

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GanzeR Beitrag / Entire Post
December 7, 2021

FIVE STEPS to master digital customer engagement.

Whether you want to add new digital channels or get the most from channels you’ve already deployed, this ebook details five steps you can take on your journey to master digital engagement.

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GanzeR Beitrag / Entire Post