Deliberate is presenting together with Genesys at this year's Swiss Customer Service Summit.
The annual summit for marketing, sales and service executives, which has been held since 2011, is ready for the next level. The Summit presents best practice customer projects and solutions for marketing, sales and service leaders.
Practical presentations on best practice customer projects
Partner Exhibition Hall with state-of-the-art solutions
Speaker Corner with presentations by partners
Branch experts and networking in the community
Get-together / Networking Party
Date shift due to Corona (03.06.2021 was moved)
27. August 2021
10 a.m. - 5 p.m. followed by a networking party
Samsung Hall, Zürich
9:00 - 10:00 Registration & Welcome Coffee
10:00 Opening of the Partner Exhibition
10:00 - 12:00 Practice Papers
from 12 o'clock Stand-up lunch
13:30 - 15:30 Solution Presentations
15:00 Uhr Deliberate / Genesys
Predictive Engagement
- how to offer real-time contextual support to your customers
15:30 - 16:30 Practice Papers
16:00 - 17:00 Customer practice presentations (part 2)
from 16:30 Networking Apéro Riche
as well as view all information about the event on https://scsum.ch/