IT SYSTEMS SPECIALIST IN THE AREA CUSTOMER EXPERIENCE (F/M/D)

August 28

Last updated on February 19, 2021

For our team in Böblingen or in Munich - preferably also in a home office - we are looking for the next possible date a 

IT SYSTEMS SPECIALIST IN THE AREA CUSTOMER EXPERIENCE (F/M/D) 

as soon as possible.

Deliberate is the contact center expert for medium-sized businesses. We are passionate about developing solutions that make our customers measurably more successful. To do this, we bring together the best technology and the best minds. And that's why we want you. For the next possible date for our team. Grow with us and our support.

We are Deliberate:

  • We are an owner-managed company with a family culture.
  • We enjoy working as a team on challenging projects and participate in regular team events.
  • We have flat hierarchies and short decision-making paths - so everyone can quickly take on a lot of responsibility with us.

Your Responsibilities:

  • You are actively involved in consulting projects and in the operating environment of our customers on the topics of "Customer Experience and Contact Center".
  • You will be responsible for the design and integration of our contact center platform (cloud or on-premise) based on Genesys PureCloud or PureEngage as part of the team.
  • You will be responsible for the integration into the system landscape of our customers as well as the support and the further development of the systems.

Your Profile:

  • You have successfully completed technical training (or a comparable qualification) and have a very high affinity for IT
  • Ideally, you have professional experience in the area of call center infrastructures
  • You are characterized by a high willingness to learn and are able to familiarize yourself well with new applications and technologies
  • Good team and communication skills as well as a high service orientation complete your profile

We also offer:

  • We make you fit right from the start: A good induction, training and qualifications for your personal development.
  • Do you want flexible working hours and home office options? With pleasure - we offer you flexible conditions for your work-life-balance.
  • Thanks to our central location in Böblingen as well as in Munich, we can be reached quickly and easily by car as well as by suburban train.
  • You will receive free drinks, coffee & tea as well as a healthy fruit basket every week.
  • A balance is important to you? We see it the same way - that's why everyone gets 30 days annual vacation

Are you interested?

We look forward to receiving your application at bewerbung@deliberate-gmbh.de