IT CONSULTANT IN THE AREA CUSTOMER EXPERIENCE (F/M/D)

August 19

Last updated on February 19, 2021

For our team in Böblingen or in Munich we are looking  for an

IT-CONSULTANT FOCUS VOICE- AND PROJECTMANAGEMENT (W/M/D)

as soon as possible.

Deliberate is the contact center expert for medium-sized businesses. We are passionate about developing solutions that make our customers measurably more successful. To do this, we bring together the best technology and the best minds. And that's why we want you. For the next possible date for our team. Grow with us and our support.

We are Deliberate:

  • We are an owner-managed company with a family culture.
  • We enjoy working as a team on challenging projects and participate in regular team events.
  • We have flat hierarchies and short decision-making paths - so everyone can quickly take on a lot of responsibility with us.

Your Responsibilities:

  • You plan and manage consulting projects (technological, methodological and process-related).
  • You develop new solution concepts for our customers
    You advise IT organizations as well as specialist departments on the topics of contact center and voice.
  • You keep your finger on the pulse of the times by observing and analyzing current technologies and trends.
  • You accompany customer projects from conception to implementation.

Your Profile:

  • You have successfully completed your studies (or a comparable qualification).
  • You have professional experience in consulting and project management and also have expert knowledge in the voice and contact center environment.
  • You are able to present complex topics and contexts to your counterpart in a comprehensible way.
  • You have a confident and self-assured manner when dealing with customers and are a professional contact person at management level as well.
  • Very good communication and presentation skills in German and English round off your profile.

We also offer:

  • We make you fit right from the start: A good induction, training and qualifications for your personal development.
  • Do you want flexible working hours and home office options? With pleasure - we offer you flexible conditions for your work-life-balance.
  • Thanks to our central location in Böblingen as well as in Munich, we can be reached quickly and easily by car as well as by suburban train.
  • You will receive free drinks, coffee & tea as well as a healthy fruit basket every week.
  • A balance is important to you? We see it the same way - that's why everyone gets 30 days annual vacation

Are you interested?

We look forward to receiving your application at bewerbung@deliberate-gmbh.de